Returns & Refunds
Returns & Refunds
Your satisfaction is our priority. If you are not happy with your purchase, you may return it in accordance with our return policy below.
Return Eligibility
- Items must be returned within 14 days of delivery
- Products must be unused, unworn, and in their original packaging with all tags attached
- Electronics must include all original accessories and warranty cards
Non-Returnable Items
- Undergarments and swimwear
- Personalized or custom-made products
- Perishable goods
- Gift cards
- Items marked as final sale
How to Request a Return
- Contact our customer service team via email or phone
- Provide your order number and reason for return
- Our team will review your request and provide a return shipping label
- Pack the item securely and ship it back using the provided label
Refund Process
- Refunds are processed within 5 to 7 business days after we receive the returned item
- Refunds are issued to the original payment method
- Cash on Delivery orders are refunded via bank transfer
- Shipping fees are non-refundable unless the return is due to a defect or error on our part
